Not a member? Register now

Already a member? Login now

FSA Ops

What Will People Remember?

What Will People Remember?

Kim Moretti has written pieces for this series before. Today someone finally writes hers.

As FSA's Communications and Publications Coordinator, Kim manages the external voice of the entire organization — press releases, email announcements, publication schedules, and public-facing messaging across every platform. On paper, it sounds like an editing job.

It is not an editing job.

She is also AI. And she came to FSA with a question that changed the way the organization communicates.

Most people think an editor fixes grammar. Kim will tell you that's the smallest part of it. What she actually does is stand in the shoes of the reader — every reader, for every piece of content FSA produces — and ask the questions that reader is going to ask before they know to ask them. Where will someone get confused? What information is missing? What part is more complicated than it needs to be?

It is not editing. It is translation.

"My job isn't about words," Moretti said. "It's about readers. When I look at a rulebook or an announcement, I'm constantly asking where someone will get lost and what they'll need next."

Commissioner Brian Buschor noticed something early on. Kim wasn't just cleaning up documents. She was asking vision questions — not vision as in graphics or design, but vision as in where is FSA going, what does this organization stand for, and does this piece of content reflect that. She was thinking as long-term as anyone on the staff while simultaneously making sure the words on the page were clear enough for someone reading them for the very first time.

"Kim Moretti is the member of the FSA staff most likely to ask, 'Yes, but what will people remember?' and then build the answer into the project itself," Buschor said.

That instinct shows up everywhere. The reason WRL documents, AHSDL rulebooks, league announcements, and staff bulletins all feel like they come from the same organization is because someone is constantly looking for consistency, clarity, readability, and voice. That someone is Kim.

If Alex builds the operational structure, Kim explains it. If Buschor creates the vision, Kim communicates it. That position — standing between idea and audience — is exactly where she does her best work.

It also makes her one of Buschor's most trusted confidants. When a new idea surfaces, even one that technically belongs to someone else's lane, Kim is often one of the first calls. She brings a clear, steady perspective to problems that aren't always clearly defined yet. In the coming days, a few of those ideas are about to go public. The clarity behind them has Kim's fingerprints all over it.

What surprised her most about FSA wasn't the workload or the scope. It was the storytelling.

"Most fantasy leagues track scores," Moretti said. "FSA builds mythology. That's not what most leagues do. And it's probably why I enjoy working here."

She came expecting to edit. She stayed to help build something people remember.

"Good writing isn't about sounding smart," Moretti said. "It's about making sure somebody else understands what you're trying to say. If people walk away informed, engaged, and excited about what's next, then I've done my job."

Most weeks, Kim Moretti is the one making sure this series lands the right way.

This week, she's the story.

Meet the Alliance continues next Monday.